Effective Date: 1 September 2025
At Timexity, we are committed to providing a secure, transparent, and seamless payment experience for all our customers. The following policy outlines how payments are processed on our website, what methods we accept, and what customers can expect during the checkout process.
Accepted Payment Methods
We accept a wide range of secure payment options, including:
- All major credit and debit cards (Visa, MasterCard, American Express, etc.)
All payments are processed through secure, PCI-compliant gateways. Your card details are encrypted and are never stored or shared by Timexity.
Currency & Billing
All prices displayed on www.timexity.store are in U.S. Dollars (USD). Your payment will be processed in USD, and the exact total will be shown to you on the checkout page before payment is confirmed.
You will receive an order confirmation email immediately after successful payment, including your order summary and payment details.
Taxes & Final Charges
All product prices are inclusive of applicable U.S. state and local taxes. The price shown at checkout is the final amount you will be charged — no hidden charges or additional processing fees will be applied.
Shipping is free nationwide, and no extra fee will be added for standard delivery.
Payment Authorization
When you place an order, your selected payment method will be authorized immediately. In some cases, a temporary hold may be placed by your bank or card provider during the authorization process. This is standard banking procedure and is not controlled by Timexity.
We reserve the right to cancel any order if payment is not successfully authorized or if suspicious activity is detected.
Fraud Prevention
To protect against fraudulent transactions, Timexity may request additional identity or address verification for high-risk orders. This helps us ensure the safety of our customers and payment ecosystem.
Orders flagged for review will not be processed until verification is completed. We appreciate your cooperation in such cases.
Failed Payments
If your payment fails or is declined, your order will not be processed. Please ensure that:
- Your billing address matches the one linked to your payment method
- You have sufficient funds or credit available
- You are using a supported card or service
If you experience repeated failures, please contact your card issuer or email us at support@timexity.store for assistance.
Disputes & Chargebacks
If you have concerns about a payment, please contact our support team first. We are committed to resolving all issues professionally and promptly.
Initiating a chargeback without prior communication may delay resolution and may result in temporary account restrictions.
Need Help with Payments?
For any questions related to billing, payment confirmation, or checkout errors, please email support@timexity.store. Our team is available Monday to Saturday and typically responds within 24 business hours.
Shop Confidently at Timexity
We value your trust and take every step to ensure your payment experience is simple, secure, and transparent.
Contact Us
Business Hours: 9:00 AM to 6:00 PM
Business Contact: +1 (719) 665-1882
Business Mail: support@timexity.store
Business Address: 2513 Rosa Rita Dr, League City Texas 77573, United States