Effective Date: 1 September 2025
These Terms and Conditions (“Terms”) govern your access to and use of our website, www.timexity.store, and your purchase of any products from Timexity. By using the Site or placing an order, you agree to follow and be bound by these Terms. If you do not accept these Terms, you must not use this website or purchase from it.
1. Company Overview
Timexity is an independently operated online store specializing in handbags. We operate exclusively through our website: www.timexity.store. All transactions, customer communication, order processing, and after-sale support are conducted through our digital channels. We do not have any physical retail location at this time. Our official support email is support@timexity.store, and we respond to all inquiries within our business hours, which are Monday to Saturday, 9:00 AM to 6:00 PM (Eastern Standard Time).
2. Eligibility to Use
By using our Site and placing an order, you confirm that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian. You must also provide accurate, truthful, and current information while using the Site. If we find that any user has provided false, incomplete, or misleading information, we reserve the right to suspend or terminate access to the Site or cancel the order without notice.
3. Product Information & Accuracy
We aim to display all product descriptions, images, prices, sizes, materials, and specifications with high accuracy. However, minor differences may occur due to screen settings, lighting, and manufacturing updates. While we make every effort to keep our inventory updated, we do not guarantee that all items listed are in stock at all times. In case a product becomes unavailable after you place an order, we will notify you promptly and issue a full refund.
4. Order Processing & Acceptance
All orders placed through our Site are subject to our acceptance and availability of stock. Once an order is placed, you will receive an automated confirmation email. This email confirms receipt of your order but does not guarantee acceptance. Final acceptance occurs when we ship your order and send you a dispatch notification with tracking information. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to suspected fraud, violation of our Terms, payment failure, or delivery risk.
5. Payment Terms
All prices on our Site are listed in U.S. Dollars (USD) and are exclusive of applicable taxes unless otherwise stated. We accept secure payment through trusted providers including Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, and other checkout options available at the time of order.
You agree that the billing information you provide is accurate and complete and that you are authorized to use the payment method submitted. If your payment is declined, the order will not be processed. We reserve the right to refuse fulfillment if fraudulent behavior is suspected.
6. Taxes and Duties
Timexity complies with U.S. state tax laws and will collect applicable sales tax at checkout based on your shipping address. Any additional import duties, customs fees, or taxes imposed by your local government (for international customers, if applicable in the future) will be the buyer’s responsibility. We are not liable for any delays caused by customs processing or local taxation policies.
7. Shipping & Delivery
We process and dispatch orders within 1–2 business days, excluding Sundays and public holidays. Shipping methods and estimated delivery timeframes are presented at checkout. While we aim to meet these timelines, unforeseen delays due to weather, courier issues, or peak seasons may occur. Once an item is shipped, we will provide you with tracking details via email.
Risk of loss and title for products transfer to the buyer upon delivery to the carrier. Please ensure that your shipping address is accurate. Timexity will not be responsible for lost or delayed shipments due to incorrect or incomplete addresses.
8. Returns & Refunds
We accept returns of eligible items within 30 days of the delivery date, provided the product is unused, in its original packaging, and includes all original tags. Customers must contact support@timexity.store before initiating a return. We do not accept returns without prior communication and approval.
Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect. Once the returned product is received and inspected, we will issue a refund to your original payment method within 10 business days, depending on your bank or payment provider.
Products marked as “Final Sale” or “Non-Returnable” cannot be returned or refunded. For more information, refer to our Return & Refund Policy.
9. Intellectual Property
All content displayed on www.timexity.store — including text, images, product designs, videos, graphics, logos, and the website layout — is the property of Timexity or its content providers and is protected by U.S. copyright, trademark, and intellectual property laws.
You may not reproduce, modify, distribute, publish, upload, or exploit any part of our Site or its content for commercial use without prior written permission from Timexity. Unauthorized use of our intellectual property will result in legal action.
10. User Accounts & Responsibility
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your device or account. You agree to accept responsibility for all activities that occur under your account or password. Timexity will not be held liable for any unauthorized access resulting from failure to safeguard your account information.
11. Promotions & Discount Codes
Promotional codes, coupons, and limited-time offers may be issued periodically. These offers are subject to change without notice and may not be combined with other promotions. Discount codes must be entered during checkout to apply; they cannot be added retroactively.
We reserve the right to cancel, modify, or limit promotions in case of misuse or technical errors. Any fraudulent use of a promo code may result in order cancellation and account suspension.
12. Limitation of Liability
Timexity shall not be liable for any indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the Site or products purchased from it. This includes but is not limited to loss of income, loss of business opportunity, emotional distress, or damage to personal property.
Our total liability for any claim arising out of your use of the Site or purchase of products shall be strictly limited to the amount paid for the product in question.
13. Indemnification
By using this Site, you agree to indemnify, defend, and hold harmless Timexity, its owners, affiliates, service providers, employees, and agents from and against any claims, liabilities, losses, damages, costs, or expenses arising out of:
- Your use or misuse of the Site
- Your breach of these Terms
- Your violation of any applicable law or third-party rights
14. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Site, you agree to our data collection practices as outlined in the Privacy Policy. We do not sell your data, and we take necessary technical and organizational steps to protect it.
15. Governing Law
These Terms and any disputes or claims arising out of or related to them shall be governed by the laws of the State of [Insert State, e.g., New York], without regard to its conflict of law provisions. Any legal action must be brought in the courts located within that jurisdiction, and you agree to submit to their exclusive authority.
16. Changes to Terms
We may update or revise these Terms at any time to reflect changes in our practices, legal obligations, or business model. When changes are made, the updated version will be posted on this page with the revised effective date. Continued use of the Site after changes are posted constitutes your acceptance of those changes.
17. Contact Information
If you have questions about these Terms & Conditions or require assistance, you may contact us at:
Business Hours: 9:00 AM to 6:00 PM
Business Contact: +1 (719) 665-1882
Business Mail: support@timexity.store
Business Address: 2513 Rosa Rita Dr, League City Texas 77573, United States